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We've gathered the most common questions people ask before working with Vostra. If the answer you're looking for isn't here, write to us directly and we'll get back to you within 48 hours at the latest.
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Ask your question directlyGeneral4 questions
What services does Vostra offer?
We work in four main areas: web design and development, mobile apps and SaaS, AI and automation, and digital ads and growth. For details, take a look at our Services page.
Can I get just one service?
Of course. You can get our services individually. When you need more than one area, we design them all as a single system so they reinforce each other.
I don't have a clear idea yet. Can we talk?
Yes. Just share the problem you want to solve or your goal; we'll define the first actionable step together.
Which industries do you work with?
We're not limited to any particular industry. We can work with any business that wants to be more visible and more measurable online, including SMBs, startups, e-commerce brands and service businesses.
Pricing & Proposals4 questions
How is the project fee determined?
Once the needs, scope, integrations and delivery plan are clear, we prepare a project-specific, effort-based quote.
Why is there no fixed price list on your website?
Two projects are almost never the same. The number of pages, features, integrations and the state of your content directly affect the cost. Instead of a one-size-fits-all package price, we prefer to understand your needs and make clear up front exactly what you'll pay.
Is the intro call paid?
No. The first discovery call is free and doesn't commit you to anything.
What's included in the proposal?
The proposal sets out in writing the project scope, deliverables, a phased schedule and the fee. That way, before work begins, you know what will be done, when, and at what cost.
Process4 questions
How long does a project take?
The timeline depends on the scope of the project. The roadmap, delivery milestones and dates are shared clearly before the proposal. You can find the factors that affect the timeline on our Process page.
What's expected of me during the process?
Usually: providing content such as your logo, copy and images, sharing the necessary account access, and giving timely feedback on designs and interim deliverables. We tell you up front what we'll need from you at each stage.
How do I track the project's progress?
We share progress with you at regular intervals. At key points such as scope, design and pre-launch, we don't move on to the next step without your approval.
Can I request changes mid-project?
Yes. When a new idea comes up, we openly discuss its impact on the schedule and scope and decide together. The scope and revision framework are defined at the proposal stage.
Web & Mobile4 questions
Are the websites mobile-friendly?
Yes. The sites we build are designed to look right and be easy to use on phones, tablets and computers.
Can I update the site myself later?
Depending on your needs, we can set up an admin panel where you can edit your content yourself. We discuss this need during discovery and add it to the scope.
Do you do SEO work?
We build our sites with speed, mobile responsiveness and a technical foundation that lets search engines read pages correctly. Because search rankings depend on many external factors, we don't guarantee any specific ranking.
Do you build mobile apps for both iOS and Android?
Yes. We develop apps for both platforms and also support you through the App Store and Google Play publishing process.
AI & Automation3 questions
Is automation a good fit for my business?
If you have rule-based tasks that are repeated by hand every day, most likely yes. During discovery, we review your processes together and identify where automation will bring the most benefit.
Will it work with the software I already use?
We aim to connect the tools you use through API integrations. During discovery, we assess together which systems can be connected and how.
What information does the AI assistant use?
What information the assistant bases its answers on, and which data it can access, are defined together with you as part of the project scope.
Ads3 questions
Which platforms do you manage ads on?
We plan and manage Meta (Instagram and Facebook) and Google Ads campaigns.
Is the ad budget included in the service fee?
The ad budget is the amount paid directly to the ad platforms; campaign management is a separate service. We define the two separately at the proposal stage.
Do you guarantee ad results?
Ad results depend on many factors such as the market, competition and the product, so we don't offer guarantees. Instead, we set up accurate measurement, report results regularly and continuously optimize based on the data.
Delivery & Support2 questions
Do you provide support after delivery?
Depending on your needs, we offer maintenance, optimization, reporting and new feature development options.
Can I add new features after launch?
Yes. As your business grows, we can add new pages, features and integrations to the system. New requests are scoped and planned separately.
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